Privacy Policy

Effective Date: May 8, 2026

Wuhely (“we,” “our,” or “us”) operates the website and online store (the “Site”). This Privacy Policy describes how your personal information is collected, used, disclosed, and protected when you visit or make a purchase from our Site. We are committed to protecting your privacy and handling your data transparently in accordance with applicable data protection laws.

1. Information We Collect

Device Information When you visit the Site, we automatically collect certain information about your device, including:

Web browser type and version
IP address
Time zone
Cookies and similar tracking technologies installed on your device
Pages or products you view, search terms, and referring websites
Device type, operating system, and interaction data

We refer to this automatically collected data as “Device Information.”

Order Information When you make or attempt to make a purchase, we collect:

Name
Billing address and shipping address
Email address
Phone number
Payment information (processed securely via third-party providers such as PayPal)
Order details and transaction history

We may also collect additional information you voluntarily provide, such as when contacting customer support or subscribing to marketing communications.

2. How We Use Your Information

We use the collected information for the following purposes:

Process and fulfill your orders, including payment processing and shipping
Provide order confirmations, shipping updates, and customer support
Screen orders for potential fraud or risk
Improve and optimize our website performance, user experience, and services
Communicate with you regarding your purchases and respond to your inquiries
Send marketing updates, promotions, and newsletters (you can opt out at any time)
Comply with legal obligations and protect our legal rights

3. Sharing Your Personal Information

We share your personal information only with trusted third parties necessary to operate our business:

Payment processors: PayPal (and any associated services)
Shipping and logistics providers: Carriers used to deliver your orders
E-commerce platform: Shopify (our website hosting and store platform)
Analytics providers: Such as Google Analytics
Other service providers: Email marketing tools, fraud prevention services, and cloud hosting providers

These third parties are contractually obligated to protect your information and use it only for the services they provide. We do not sell your personal information to third parties.

We may also disclose your information if required by law, court order, or to protect our rights, property, or safety.

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

Keep your shopping session active and remember your preferences
Analyze website traffic, usage patterns, and performance
Personalize your experience and show relevant content
Support marketing and advertising efforts

You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect website functionality. For more details, please refer to our Cookie Policy (if available) or contact us.

5. Your Rights

Depending on your location (including rights under CCPA/CPRA, GDPR, and other applicable laws), you may have the right to:

Access the personal information we hold about you
Request correction or deletion of your data
Opt out of marketing communications and certain data processing
Restrict or object to certain processing activities
Data portability (where applicable)

To exercise these rights, please contact us at the details below. We will respond within a reasonable timeframe, typically within 30 days.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order Information is typically retained for accounting and legal record-keeping purposes.

7. Data Security

We implement reasonable technical and organizational security measures (including SSL encryption) to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. International Data Transfers

Our business is based in China, and your information may be transferred to, stored, and processed in countries outside your jurisdiction (including China and the United States). By using our Site, you consent to these transfers. We take appropriate safeguards to protect your data during such transfers.

9. Third-Party Services and Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies.

10. Children’s Privacy

Our Site is not directed to children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date. We encourage you to review this policy periodically.