Payment Policy

Effective Date: May 8, 2026

Thank you for shopping with Wuhely. This Payment Policy explains the payment methods we accept, how transactions are processed, and important terms related to payments on our website.

1. Accepted Payment Methods

We accept the following secure payment method:

  • PayPal (including PayPal Balance, linked credit cards, debit cards, and bank accounts)

All payments must be made in full at the time of purchase.

2. Payment Processing

  • All transactions are processed securely through trusted third-party payment providers.
  • We do not store or have access to your full payment details.
  • Payments are subject to authorization and verification by PayPal or your financial institution.

If your payment is declined, please contact PayPal or your bank for assistance.

3. Currency

  • All prices displayed on our website are in U.S. Dollars (USD).
  • If you are using a non-U.S. payment method, your bank or PayPal may apply currency conversion fees.

Wuhely is not responsible for any additional charges imposed by your bank or payment provider.

4. Taxes

  • Applicable sales tax may be calculated and displayed at checkout based on your shipping address and local regulations.
  • The final amount charged will include any applicable taxes before you complete your purchase.

5. Order Confirmation

  • Once your payment is successfully completed, you will receive an order confirmation email.
  • If you do not receive confirmation, please check your spam folder or contact us.

6. Payment Security

We take payment security seriously:

  • Our website uses industry-standard encryption (SSL) to protect your information.
  • Payments are processed through secure and compliant payment gateways.

However, no online transaction is completely risk-free, and customers should ensure they are using secure networks when making purchases.

7. Fraud Prevention

To protect our customers and business:

  • Orders may be subject to verification checks.
  • We reserve the right to cancel or refuse any order suspected of fraud or unauthorized activity.

If your order is affected, we will notify you using the contact information provided.

8. Billing Issues

If you experience any billing-related issues:

  • Contact PayPal or your payment provider for immediate assistance.
  • You may also contact us, and we will do our best to help resolve the issue.

9. Refunds and Chargebacks

  • Refunds are handled according to our Return & Refund Policy.
  • Unauthorized chargebacks may result in order suspension or account review.

We encourage customers to contact us first to resolve any issues before initiating a chargeback.

10. Contact Information

If you have any questions regarding payments, please contact us:

  • Email: info@wuhely.com (Response within 24 business hours)
  • Phone: +1 909-920-3688
  • Business Hours: Monday – Friday, 9:00 AM – 6:00 PM(Pacific Time)