Contact Us
We are here to help. Whether you have questions about our products, need order support, or want to discuss wholesale / business opportunities, feel free to reach out to us.
Get in Touch
- Email: info@wuhely.com (We usually reply within 24 business hours)
- Phone: +1 909-920-3688
- Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (Pacific Time)
Our Locations
US Customer Service / Returns Address 235 West 23rd Street New York, NY 10011 United States
This address is used exclusively for customer service correspondence, order inquiries, and product returns in the US market. We do not operate a physical office or warehouse in the United States. All manufacturing and primary operations are based in our China facility.
China Factory & Showroom Huangdong Industrial Zone, Zhenlong Town, Huiyang District Huizhou City, Guangdong Province, 516228 China
This is our manufacturing headquarters where production, quality control, and shipping operations are based.
What to Include When Contacting Us To help us assist you faster, please provide the following information in your message:
- Your name and company (if applicable)
- Order number (if you have an existing order)
- Product name or link
- Detailed question or request
Response Time
- General inquiries: within 24 business hours
- Order-related questions: usually within 12 business hours
- Wholesale / bulk order requests: 1–2 business days
Important Note For fastest support, we recommend contacting us via email. Phone calls are best for urgent matters during business hours (Pacific Time).
Wuhely is operated by Huizhou Wuhe Industrial Co., Ltd. (Established 2004). All communications are handled with transparency and care.